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Career Cluster
Business Management & Administration
- Are you good at working with other people?
- Are you a natural leader?
- Are you entrepreneurial?
- Do you have a talent for organizing and planning?
- Are you precise and responsible?
Did you answer yes to some of these questions? If so, business management and administration may be a good choice for you. This career cluster includes a wide variety of occupations, including:
- accountant
- human resources manager
- administrative assistant
- information systems manager
- management analyst
- marketing manager
- receptionist
- interviewer
Cluster Definition
Jobs in the business management and administration career cluster involve planning, organizing, directing, performing, and evaluating business functions essential to effective business operations.
Career Pathways in Business Management and Administration
A career pathway is an area of concentration within a career cluster. Each pathway contains a group of careers requiring similar academic and technical skills as well as similar industry certifications or postsecondary education. The business management and administration career cluster comprises five pathways:
Administrative Support
Workers in this pathway use technology and communication skills to help a company operate efficiently. Jobs include:
- receptionist
- customer service representative
- mail clerk
- transcriptionist
- database manager
- records clerk
Business Information Management
Business information management pathway careers involve using technology to collect, analyze, and share information and resources. Professions include:
- project manager
- information technology director
- management analyst
- librarian
- information systems manager
General Management
Management is the direction or control of a business or enterprise. General management occupations include:
- entrepreneur
- general manager
- financial analyst
- retail manager
Human Resources Management
This pathway focuses on recruiting, training and workplace law compliance. Jobs include:
- labor relations manager
- personnel manager
- trainer
- interviewer
- benefits clerk
- industrial-organizational psychologist
- OSHA/ADA compliance officer
Operations Management
Jobs in this pathway involve controlling, coordinating, and organizing a company’s resources. Sample tasks might include scheduling and quality control. Jobs include:
- industrial production manager
- budget analyst
- training manager
- quality control technician

